FAQ

Getting started at GoGo Casino is a breeze, designed for speed and simplicity. To create an account, visit our homepage and click the "Sign Up" button. You'll need to provide basic details like your email, a secure password, and some personal info to comply with regulations. Once submitted, verify your email through the link we send, and you're ready to play. The whole process takes under five minutes, with no complicated forms or delays. If you're in an eligible country like Sweden or Finland, you can dive right in. Note that we don't accept players from restricted areas, including the US, to adhere to local laws. For added security, we recommend enabling two-factor authentication during setup. This keeps your account safe from unauthorized access.

GoGo Casino offers exciting bonuses to boost your bankroll from the start. Our welcome bonus matches your first deposit by 100%, up to €1000, with no bonus code required—it's activated automatically when you deposit at least €20. This non-sticky bonus means you play with your cash first, and the bonus kicks in only if needed. Wagering requirements are 35x on the deposit amount, and it expires after one month if unused. Eligible games contribute differently: slots at 100%, while table games like blackjack or roulette chip in at 10-20%. Bets over 30% of your total balance are not allowed until wagering is met, to prevent abuse. Always check the terms to avoid issues like withheld winnings from irregular play.

At GoGo Casino, we occasionally roll out no deposit bonus codes through promotions or newsletters, giving you free spins or bonus cash without funding your account. These are perfect for testing games risk-free. Currently, our main offer is the deposit-based welcome bonus, but keep an eye on your email for exclusive codes. To use one, enter the code in the promotions section after logging in. Wagering typically applies, often 35x or more, and winnings may have caps. Remember, these bonuses are for fun and come with terms like game restrictions—slots usually qualify fully, while others contribute less.

Funding your GoGo Casino account is quick and secure with options like Interac, Trustly, Visa, and MasterCard. Deposits start at €20 and are instant, using SEK as our primary currency. Simply head to the cashier section, select your method, and follow the prompts—no fees from our side. Withdrawals follow a similar process, with a maximum of €3,000 per transaction. Processing times vary: e-wallets like Trustly are fastest, often within hours, while cards may take 2-5 business days. We require verification before your first payout to ensure compliance and security. Always use the same method for deposits and withdrawals when possible for smoother handling.

Wagering requirements at GoGo Casino ensure fair play while letting you enjoy bonuses. For our welcome offer, it's 35x the deposit amount—meaning if you deposit €100 and get €100 bonus, you wager €3,500 on eligible games before cashing out. Contributions vary: slots count 100%, table games 10-20%, and live casino often less or zero. Track your progress in your account dashboard. Bonuses expire after one month, so play steadily. Avoid high-risk bets exceeding 30% of your balance to meet terms without issues. This system keeps things balanced and rewarding.

GoGo Casino is fully optimized for mobile devices, so you can play on the go without downloading an app. Access our site via your smartphone or tablet browser—it's compatible with iOS and Android for a smooth experience. All games, from slots to live dealer tables, load quickly with touch-friendly controls. For the best performance, ensure a stable internet connection and update your browser. If you encounter lag, clear your cache or switch to Wi-Fi. Mobile users get the same bonuses and features as desktop players, making it easy to spin anytime, anywhere.

Our library boasts hundreds of games from leading providers like NetEnt, Play'n GO, Evolution Gaming, and Yggdrasil. You'll find popular slots, blackjack, roulette, poker, and live dealer options—all tailored for excitement. Providers such as Big Time Gaming and Pragmatic Play deliver high-quality graphics and innovative features. New titles are added regularly, with favorites like progressive jackpots in the GoGo Jackpot promotion offering a €5,000,000 prize pool. Games are available 24/7, and you can filter by provider or type in the lobby for easy navigation.

GoGo Casino holds a license from the Swedish Gambling Authority, ensuring we meet high standards for fairness and player protection. This means all games use certified random number generators (RNGs) for unbiased outcomes, audited regularly by independent bodies. We're committed to transparency, with clear terms and responsible operations. Playing here guarantees a regulated environment where your rights are protected, focusing on fun without hidden risks.

KYC verification at GoGo Casino is a standard step to confirm your identity and prevent fraud. You'll need to upload documents like a passport, driver's license, or utility bill during signup or before your first withdrawal. The process usually takes 24-48 hours once submitted. This keeps the platform secure for everyone. If documents are unclear, our team will guide you—email support for help. Once verified, enjoy faster payouts and full access.

Running into a glitch? First, refresh your browser or restart your device. For login problems, check your credentials and clear cookies. If games won't load, ensure your internet is stable and disable any VPNs, as they may conflict with our geo-restrictions. Our FAQ covers common fixes, but if issues persist, contact support with details like your device and error messages. We aim to resolve most problems quickly, so you can get back to playing.

At GoGo Casino, responsible gambling is key. Set deposit limits, session timers, or self-exclusion via your account settings to stay in control. We provide resources like reality checks and links to support organizations for anyone needing help. If gambling stops being fun, take a break—our tools are there to assist. Remember, it's entertainment, not a way to make money.

Your security is our top priority at GoGo Casino. We use advanced encryption to protect personal and financial data, similar to banking standards. Regular audits and firewalls prevent breaches, while our privacy policy ensures information is never shared without consent. Play with peace of mind knowing we're compliant with data protection laws. If you suspect any issues, report them immediately to support.