Terms and Conditions

GoGo Casino’s terms and conditions apply to your access to and use of the website, your player account, the games available on the platform, promotions, payments, and related services. These site terms are designed to explain how the platform works, what players can expect, and what responsibilities apply on both sides.

By registering an account, accessing the website, making a deposit, claiming a promotion, or using any part of the service, you agree to follow these conditions of use. If you do not agree with these rules, you should not use the platform.

Who Can Use GoGo Casino

GoGo Casino is intended for adults only. You must be at least the legal gambling age in the country, state, or region where you are located when you access the website or use the services.

It is your responsibility to make sure that online gambling is lawful where you live or where you are playing from. Access to the platform may be restricted, blocked, or unavailable in certain countries or regions, and some games, payment methods, or promotions may not be offered in all locations.

GoGo Casino may refuse registration or limit access where local law, licensing rules, internal risk controls, or operational requirements make that necessary.

Creating Your Account the Right Way

When you register, you must provide complete, accurate, and up-to-date information. This includes personal details, contact information, and any other data requested during account setup or later account review.

Your account must be opened in your own name and for your own personal use. Multiple accounts may not be allowed unless the operator clearly permits them, and any duplicate, linked, or otherwise unauthorized accounts may be reviewed, restricted, or closed.

If your details change, you should update them promptly so your account information remains current. GoGo Casino may also ask you to confirm certain details before allowing access to specific features, promotions, deposits, or withdrawals.

Verification Checks That Protect the Platform

To protect players, comply with legal duties, and support secure account use, GoGo Casino may request documents or information to verify your identity and account details. This may include proof of age, identity, address, source of funds where required, or confirmation that a payment method belongs to you.

Verification can be requested at registration, before or after a deposit, before a withdrawal, during routine account reviews, or whenever unusual activity is detected. If requested documents are not provided, are incomplete, or cannot be reasonably confirmed, some services may be delayed, limited, or unavailable until the review is completed.

These checks help maintain a safer platform for everyone and may be repeated if needed.

Your Account Is Personal

You are responsible for keeping your login details secure and confidential. Any activity carried out through your account may be treated as activity authorized by you unless GoGo Casino is informed that your account security has been compromised.

Player accounts are personal and may not be sold, transferred, shared, or used by anyone else. You may not allow another person to place bets, play games, claim bonuses, or manage transactions through your account.

If you believe someone else has accessed your account, you should contact support as soon as possible through the official contact channel published on the website.

Deposits, Withdrawals, and Account Balances

GoGo Casino supports selected payment methods, including Visa, MasterCard, Trustly, and Interac, although availability may vary by location, account status, currency support, and operational factors. The platform currently references SEK as a supported currency, but not every payment route or feature will always be available to every player.

Deposits and withdrawals may be subject to minimums, maximums, processing reviews, and verification requirements. Withdrawal requests can be checked before approval to confirm identity, payment ownership, bonus status, gameplay review, or compliance matters.

Balances shown in your account are intended to reflect current activity, but they may be adjusted where there has been a technical issue, duplicate transaction, bonus error, chargeback, or other clear mistake. GoGo Casino may place a transaction on hold for a reasonable review where this is necessary.

Bonus Rules Players Should Review Carefully

Promotions, deposit bonuses, free spins, jackpots, and other special offers may come with separate bonus terms in addition to these general site rules. Before joining any offer, players should review the specific conditions attached to it.

Bonus terms may include rules on:

• eligibility and territory restrictions
• opt-in or activation steps
• wagering requirements
• time limits
• eligible games and contribution rates
• maximum stake limits while wagering is active
• cashout or conversion limits where applicable

For example, GoGo Casino’s 100% welcome offer may be available only in selected territories, requires manual opt-in after a qualifying first deposit, and includes a 35x wagering requirement on the deposit amount. The offer is time-limited, and different games may contribute at different rates toward wagering. Some games may contribute fully, some partially, and some not at all.

Unused bonus funds may also be removed if they are not used within the stated validity period. Promotions can be changed, suspended, limited, or canceled, and players who breach bonus terms or show signs of bonus misuse may be excluded from future offers. You can review the separate Bonus Terms where available for offer-specific rules.

Games and Features May Change Over Time

GoGo Casino works to provide access to its games and services across desktop and mobile devices, but availability is not guaranteed at all times. Access may vary based on your location, internet connection, device compatibility, maintenance periods, software updates, third-party supply issues, and other technical or operational factors.

Games and content may be supplied by third-party providers such as Evolution Gaming, NetEnt, Play’n GO, Pragmatic Play, Microgaming (Apricot), Quickspin, Yggdrasil, and other studio partners available on the platform. Individual titles, jackpots, payment methods, and special features may be added, removed, paused, or limited at any time.

This also applies to promotions, live dealer titles, slot games, and account tools. Temporary interruptions do not automatically create a right to compensation.

Fair Play Comes First

Players are expected to use the platform honestly and lawfully. This means using accurate details, following the account rules, and not attempting to gain an unfair advantage through abuse or manipulation.

Prohibited behavior includes, without limitation, using false or misleading information, attempting fraud, chargeback abuse, collusion, bonus abuse, using unauthorized software or bots, exploiting technical faults, allowing another person to use your account, or trying to manipulate games, payment systems, or promotions.

GoGo Casino may also treat hedging, low-risk bonus cycling, irregular betting patterns intended to bypass wagering rules, or staking that breaches promotional limits as restricted conduct where bonus conditions apply.

When GoGo Casino May Limit or Close an Account

GoGo Casino may take reasonable action where it believes that the platform rules have been broken or that a review is necessary. This can include refusing service, limiting account functions, withholding a promotion, freezing a transaction for review, suspending account access, or closing an account.

These steps may be taken where, for example, verification remains incomplete, duplicate accounts are detected, prohibited behavior is suspected, payment issues arise, legal restrictions apply, or the service has been misused. Any action taken will generally reflect the circumstances and the need to protect players, the platform, and applicable compliance standards.

This section is not intended to be punitive. It exists to help maintain fair use and operational integrity.

How Errors and Technical Problems Are Handled

From time to time, the website or connected systems may contain errors. These may involve bonus calculations, game results, account balances, displayed odds or values, payment processing, jackpot information, or interrupted play sessions.

If an obvious mistake, malfunction, or technical fault affects your account or gameplay, GoGo Casino reserves the right to investigate the issue, correct the error, and address the consequences in a fair and reasonable way. This may include adjusting balances, canceling incorrect bonus credits, reversing transactions affected by a clear malfunction, or voiding activity that could not be properly completed.

Where possible, the operator will aim to handle these situations consistently and in good faith.

Responsible Gaming Matters

Gambling should be treated as entertainment, not as a way to make money. If gaming stops feeling manageable, players are encouraged to take a break and use the support tools available on the platform where offered.

Depending on availability and jurisdiction, GoGo Casino may provide responsible gaming measures such as deposit limits, account restrictions, time-outs, or self-exclusion options. More information may be available on the Responsible Gaming page.

Website Content and Brand Rights

The GoGo Casino website, including its branding, design, text, graphics, layout, software elements, and original content, belongs to the operator or its licensors. These materials are protected by intellectual property and other applicable laws.

You may use the website for your personal, non-commercial use as intended by the service. You may not copy, modify, republish, scrape, distribute, display, or commercially exploit any part of the site without prior written permission, except where the law clearly allows it.

Third-Party Tools and Provider Services

Some parts of the platform rely on third-party providers. This can include game studios, payment processors, identity verification vendors, analytics tools, and other technical service partners.

Because of this, certain features may depend on external systems that are outside the direct control of GoGo Casino. Availability, processing speed, and functionality may be affected by those providers’ operational limits, downtime, or regional restrictions.

Liability Limits in Practical Terms

GoGo Casino is not responsible for losses, delays, or damage caused by matters outside its reasonable control or by improper use of the service. This may include internet outages, device issues, unsupported software, player input errors, third-party system failures, service interruptions, force majeure events, or unauthorized account access resulting from your failure to keep login details secure.

Nothing on the site should be understood as a promise that every service will always be available, uninterrupted, or error-free. To the extent allowed by applicable law, the platform’s liability is limited to direct issues related to the operation of the service and does not extend to indirect or consequential losses.

No Promise of Continuous Availability

The website, player account features, games, and related services are provided on an “as is” and “as available” basis. GoGo Casino aims to keep the platform functional and reliable, but constant access cannot always be guaranteed.

There may be times when parts of the website are unavailable because of maintenance, updates, technical issues, provider outages, or other reasons. By using the platform, you accept that interruptions may happen from time to time.

Updates to These Site Terms

GoGo Casino may update these terms and conditions from time to time to reflect changes in the service, legal requirements, operational processes, or player protections. The latest version posted on the website will apply from its published date unless a different effective date is stated.

Players should review this page periodically to stay informed about the current rules that apply to use of the platform, account services, promotions, and payments.

Other Policies You Should Review

These terms work alongside other important pages and policies published on the website. Depending on the service you use, you may also need to review the Privacy Policy, Cookie Policy, any AML/KYC rules, bonus terms, and any jurisdiction-specific notices that apply to your account.

Those related policies help explain how personal data is handled, how verification may work, how promotional rules apply, and what additional safeguards may be in place.

Questions About the Terms

If you have questions about these terms, your account, or the use of the platform, you can contact GoGo Casino through its official support channel. The published support email is hejsan@gogocasino.com.

Using GoGo Casino means accepting the rules that apply to the website, your account, the games, and related services. These terms are meant to create clear expectations, support fair use, and help keep the platform structured, transparent, and responsible for everyone who chooses to play.